Working with USCIS and Other Agencies Written on February 14, 2010, by admin.
If you are applying for permanent residency or citizenship in the US, you will need to work with federal agencies that oversee immigration and citizenship. Often, this includes working with the USCIS (the United States Citizenship and Immigration Services), which is part of the Department of Homeland Security (DHS). The USCIS oversees immigration and citizenship as well as policies and regulations governing citizenship and immigration.
When working with USCIS and other agencies, it is important to keep in mind that the rules and policies these agencies have in place are complex. As well, each time you contact someone at USCIS or another agency, you will likely be speaking to someone new. Working with USCIS and other agencies can quickly become complicated, which is why it is useful to follow these tips:
1) Learn as much as you can about USCIS and its rules first. The more you understand about various INS forms, such as form n400 or form i90 and application instructions, the more confident you will feel. Plus, the more you understand the more knowledgably you will be able to communicate with USCIS. The Internet is a wonderful resource to help you understand more about USCIS and the various forms you might need to fill out for various services.
2) Take careful notes each time you contact USCIS. If you have a question about form n400, form i90, or another issue, look up the information through a trusted online source or through a library. If you cannot find the answer to your question, write out your question clearly so that you know how to pose the question clearly. Contact the USCIS or another trusted source of information (such as an immigration attorney). Keep track of who you contacted, when, and any responses you have received. This way, if you need to follow up about an issue, you have all the information you need.
3) Avoid mistakes by getting information in writing. Where possible, try to get details in writing, so that you have written evidence that you can refer to of what you are supposed to be doing. If you are speaking to someone over the phone about USCIS issues or questions you have, ask that person to direct you to a place online or in instruction manuals where the issue or question is addressed. Or, ask them to send you an email or letter outlining what you have discussed.
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